Last updated: June 11, 2025
Thank you for shopping with Kansobi.in. Here's everything you need to know about how we ship your items:
Orders are processed within 2 business days, excluding weekends and public holidays.
Orders placed after 6 pm IST on Friday will be processed the following Monday. Processing times may be longer during peak sale periods (e.g., Diwali, New Year).
Enjoy free standard shipping on all domestic orders over ₹1,299!!
Once shipped, you will receive an email with a tracking number and link.
Track your order via our courier partner’s website or the link provided.
If tracking isn't available, contact us at support@kansobi.in.
We do not ship hazardous dolls, liquids, or aerosol sprays. Orders containing such items will be automatically canceled. Delivery times may be delayed due to carrier issues, regional holidays, strikes, or weather, allow extra time.
Please double-check your shipping address at checkout.
If a mistake is made, contact us immediately at support@kansobi.in.
We’ll try to correct it, but we’re not responsible for errors after dispatch.
If your order is lost in transit (no update after 10 business days) or delivered damaged, please email support@kansobi.in with your order # and photos, if applicable.
We will coordinate with the courier and offer a replacement or refund once resolved.
Everyday Essentials, Reimagined
Timeless pieces inspired by Japanese elegance, made to elevate your daily style.
Free Shipping
Orders above ₹1299 ship free, always.
Skin-Safe Jewelry
Crafted with hypoallergenic, tarnish-resistant materials, gentle on sensitive skin.
